Sharetribe experienced a minor incident on August 1, 2024 affecting Marketplace API and Integration API and 1 more component, lasting 6h 53m. The incident has been resolved; the full update timeline is below.
Affected components
Marketplace APIIntegration APIAuthentication APIConsole
Update timeline
- investigating Aug 01, 2024, 11:51 AM UTC
We are seeing elevated error rates in API responses. We are investigating the issue.
- investigating Aug 01, 2024, 12:04 PM UTC
Increased delay in processing background jobs
- monitoring Aug 01, 2024, 12:31 PM UTC
We rolled back some recent changes, which we suspect caused the issue. All systems are operating normally. We will keep monitoring the situation.
- resolved Aug 01, 2024, 06:45 PM UTC
This incident has been resolved.