ShareFile incident

Self Service Billing & Amendments - Degraded experience

Minor Resolved View vendor source →

ShareFile experienced a minor incident on June 10, 2025 affecting ShareFile®, lasting 7h 58m. The incident has been resolved; the full update timeline is below.

Started
Jun 10, 2025, 06:10 PM UTC
Resolved
Jun 11, 2025, 02:09 AM UTC
Duration
7h 58m
Detected by Pingoru
Jun 10, 2025, 06:10 PM UTC

Affected components

ShareFile®

Update timeline

  1. investigating Jun 10, 2025, 06:10 PM UTC

    We're currently experiencing issues with self-service billing changes and amendments in ShareFile. We are actively working to resolve it.

  2. resolved Jun 11, 2025, 02:09 AM UTC

    The Incident has been resolved.