ShareFile incident

ShareFile users experiencing issues with logging in

Critical Resolved View vendor source →

ShareFile experienced a critical incident on August 22, 2024 affecting ShareFile®, lasting 9m. The incident has been resolved; the full update timeline is below.

Started
Aug 22, 2024, 05:58 PM UTC
Resolved
Aug 22, 2024, 06:08 PM UTC
Duration
9m
Detected by Pingoru
Aug 22, 2024, 05:58 PM UTC

Affected components

ShareFile®

Update timeline

  1. investigating Aug 22, 2024, 05:58 PM UTC

    ShareFile customers may be experiencing issues accessing the login page. We are investigating this issue and we will provide updates here as soon as possible.

  2. resolved Aug 22, 2024, 06:08 PM UTC

    This incident has been resolved.