ShareFile incident

Some users may be experiencing issues logging into ShareFile

Minor Resolved View vendor source →

ShareFile experienced a minor incident on September 19, 2024 affecting ShareFile®, lasting 26m. The incident has been resolved; the full update timeline is below.

Started
Sep 19, 2024, 11:01 PM UTC
Resolved
Sep 19, 2024, 11:27 PM UTC
Duration
26m
Detected by Pingoru
Sep 19, 2024, 11:01 PM UTC

Affected components

ShareFile®

Update timeline

  1. investigating Sep 19, 2024, 11:01 PM UTC

    We are currently investigating this issue

  2. monitoring Sep 19, 2024, 11:23 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 19, 2024, 11:27 PM UTC

    This incident has been resolved.