ShareFile incident

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Notice Resolved View vendor source →

ShareFile experienced a notice incident on September 23, 2024 affecting ShareFile®, lasting 19m. The incident has been resolved; the full update timeline is below.

Started
Sep 23, 2024, 01:23 PM UTC
Resolved
Sep 23, 2024, 01:42 PM UTC
Duration
19m
Detected by Pingoru
Sep 23, 2024, 01:23 PM UTC

Affected components

ShareFile®

Update timeline

  1. investigating Sep 23, 2024, 01:23 PM UTC

    We are currently investigating this issue.

  2. identified Sep 23, 2024, 01:28 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Sep 23, 2024, 01:41 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 23, 2024, 01:42 PM UTC

    This incident has been resolved.