ShareFile incident

ShareFile is not accessible intermittently..

Major Resolved View vendor source →

ShareFile experienced a major incident on January 23, 2025 affecting ShareFile®, lasting 32m. The incident has been resolved; the full update timeline is below.

Started
Jan 23, 2025, 10:34 AM UTC
Resolved
Jan 23, 2025, 11:06 AM UTC
Duration
32m
Detected by Pingoru
Jan 23, 2025, 10:34 AM UTC

Affected components

ShareFile®

Update timeline

  1. investigating Jan 23, 2025, 10:34 AM UTC

    ShareFile is not accessible intermittently.. We are investigating..

  2. monitoring Jan 23, 2025, 10:43 AM UTC

    Issue identified and fix has been applied. System is recovering .

  3. resolved Jan 23, 2025, 11:06 AM UTC

    ShareFile is completely operational..