ShareFile incident

File preview failing on multiple on-prem environments

Minor Resolved View vendor source →

ShareFile experienced a minor incident on February 24, 2025 affecting ShareFile®, lasting 1h 17m. The incident has been resolved; the full update timeline is below.

Started
Feb 24, 2025, 04:18 PM UTC
Resolved
Feb 24, 2025, 05:36 PM UTC
Duration
1h 17m
Detected by Pingoru
Feb 24, 2025, 04:18 PM UTC

Affected components

ShareFile®

Update timeline

  1. investigating Feb 24, 2025, 04:18 PM UTC

    We are currently investigating the issue

  2. resolved Feb 24, 2025, 05:36 PM UTC

    This incident has been resolved.