ShareFile incident

Consolidated notifications not being sent out

Notice Resolved View vendor source →

ShareFile experienced a notice incident on March 14, 2025 affecting ShareFile®, lasting 55m. The incident has been resolved; the full update timeline is below.

Started
Mar 14, 2025, 08:05 PM UTC
Resolved
Mar 14, 2025, 09:01 PM UTC
Duration
55m
Detected by Pingoru
Mar 14, 2025, 08:05 PM UTC

Affected components

ShareFile®

Update timeline

  1. investigating Mar 14, 2025, 08:05 PM UTC

    We are currently investigating this issue.

  2. identified Mar 14, 2025, 08:53 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Mar 14, 2025, 08:54 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 14, 2025, 09:01 PM UTC

    This incident has been resolved.