SevenRooms experienced a major incident on February 8, 2021 affecting CRM, lasting 38m. The incident has been resolved; the full update timeline is below.
Affected components
CRM
Update timeline
- identified Feb 08, 2021, 06:56 PM UTC
We are currently investigating the issue with our elastic search, as it has temporarily gone down. Please feel free to check updates on their status page as well at https://status.elastic.co/, and we will provide everyone with updates at 3pm EST, at the latest.
- resolved Feb 08, 2021, 07:35 PM UTC
As of 02/08 2:16 ET, the issue has been resolved and the region should be accessible again. Thank you for your patience and understanding.