SevenRooms experienced a major incident on August 24, 2023 affecting Mobile Applications, lasting 29m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Aug 24, 2023, 10:32 AM UTC
It has been reported that for some venues, the mobile app is not working properly by not loading shifts. Our engineers have identified the issue and are working diligently on a fix. As soon as we have updates we will provide them immediately here. We apologize for the inconvenience.
- resolved Aug 24, 2023, 11:01 AM UTC
The partial outage on mobile devices for some venues has been fixed by our engineers. All mobile apps should load and function normally. We apologize for the inconvenience. Should you encounter further issues, please don't hesitate to let us know by writing us at [email protected] Thank you for your patience while we resolved this issue.