SevenRooms incident

Intermittent Slowness with Reservation Widget

SevenRooms experienced a minor incident on October 23, 2024 affecting Reservation Widget, lasting 3h 2m. The incident has been resolved; the full update timeline is below.

Started: Oct 23, 2024, 03:18 PM UTC
Resolved: Oct 23, 2024, 06:21 PM UTC
Duration: 3h 2m
Detected by Pingoru: Oct 23, 2024, 03:18 PM UTC

Affected components

Reservation Widget

Update timeline

identified Oct 23, 2024, 03:18 PM UTC

We have identified the cause of the intermittent slowness that some venues may have experienced when making reservations. Our engineers are working to implement a solution as quickly as possible. We apologize for any inconvenience this may cause.
monitoring Oct 23, 2024, 05:47 PM UTC

We have released a fix for the intermittent slowness that some venues may have experienced when making reservations. We are continuing to monitor and investigate to identify the root cause and ensure it is fully resolved. Thank you for your patience, and we apologize for any inconvenience this might have caused.
resolved Oct 23, 2024, 06:21 PM UTC

This incident has been resolved.