SevenRooms incident

SevenRoomsOS SMS Logging Issue

Minor Resolved View vendor source →

SevenRooms experienced a minor incident on January 31, 2025 affecting Mobile Applications, lasting 34m. The incident has been resolved; the full update timeline is below.

Started
Jan 31, 2025, 12:21 AM UTC
Resolved
Jan 31, 2025, 12:55 AM UTC
Duration
34m
Detected by Pingoru
Jan 31, 2025, 12:21 AM UTC

Affected components

Mobile Applications

Update timeline

  1. investigating Jan 31, 2025, 12:21 AM UTC

    We are aware of, and resolving an issue where the SevenRoomsOS mobile app is not logging sent or received messages properly. This means that some messages may error upon sending, and may not be visible in your chat history. We apologize for any inconvenience this may cause. We are working hard to resolve this issue as quickly as possible and will provide an update as soon as we have more information.

  2. identified Jan 31, 2025, 12:22 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Jan 31, 2025, 12:55 AM UTC

    The issue with the SevenRoomsOS mobile app not properly logging sent or received SMS messages has been resolved. All messages should now be logging correctly in your chat history. We appreciate your patience while we worked to resolve this issue.