SevenRooms experienced a minor incident on March 14, 2025 affecting Google Reserve, lasting 2d 22h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Mar 14, 2025, 04:25 PM UTC
Google has reported an issue with their backend feed processing, affecting both their Google Reserve sandbox and production environments. Specifically, Google has stated: "There is a known error in processing feeds for both sandbox and production. Our internal team is aware and expects a fix soon." While Sevenrooms systems remain operational, this may cause downstream data synchronization issues, including potential impacts on inventory availability. Google has posted a notification on their Action Center. We are monitoring the situation and will provide updates as received from Google.
- monitoring Mar 14, 2025, 07:41 PM UTC
We are continuing to monitor Google's reported issue with their backend feed processing. At this time, we have not received any further updates from Google. Our team is actively monitoring for any potential downstream impacts related to this issue and will provide further updates as soon as we receive new information from Google or observe any changes in system behavior.
- monitoring Mar 14, 2025, 10:43 PM UTC
We're continuing to monitor the previously reported Google Reserve feed processing issue. Currently, we have not received any new information from Google. Our systems remain stable, with no observable impact to the reported issue and we will provide updates as they become available.
- resolved Mar 17, 2025, 02:26 PM UTC
Google has removed the Action Center banner that indicated an ongoing issue with Google Reserve feed processing. All Sevenrooms systems are functioning normally and processing Google Reserve feeds without issue. With the removal of the banner from Google's Action Center, we are considering this incident resolved. We appreciate your patience and understanding.