Sevalla incident

Database connection issues in Asia and Australia

Major Resolved View vendor source →

Sevalla experienced a major incident on June 10, 2025 affecting Databases, lasting 5h 35m. The incident has been resolved; the full update timeline is below.

Started
Jun 10, 2025, 06:23 AM UTC
Resolved
Jun 10, 2025, 11:58 AM UTC
Duration
5h 35m
Detected by Pingoru
Jun 10, 2025, 06:23 AM UTC

Affected components

Databases

Update timeline

  1. investigating Jun 10, 2025, 06:23 AM UTC

    We are facing with database connection (external & internal) issue in the following locations: asia-east1 asia-east2 asia-northeast1 asia-northeast2 asia-northeast3 asia-south1 asia-south2 asia-southeast1 australia-southeast1 southamerica-east1 southamerica-west1

  2. identified Jun 10, 2025, 09:47 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 10, 2025, 10:29 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 10, 2025, 11:58 AM UTC

    This incident has been resolved.