Sevalla incident

404 error on applications and static sites

Critical Resolved View vendor source →

Sevalla experienced a critical incident on June 12, 2025 affecting Applications and Static sites, lasting 3h 39m. The incident has been resolved; the full update timeline is below.

Started
Jun 12, 2025, 06:13 PM UTC
Resolved
Jun 12, 2025, 09:53 PM UTC
Duration
3h 39m
Detected by Pingoru
Jun 12, 2025, 06:13 PM UTC

Affected components

ApplicationsStatic sites

Update timeline

  1. investigating Jun 12, 2025, 06:13 PM UTC

    We are currently investigating this issue.

  2. investigating Jun 12, 2025, 06:19 PM UTC

    The issue seems to be with our firewall provider, Cloudflare. We are working with them to find a resolution at this time.

  3. identified Jun 12, 2025, 06:20 PM UTC

    https://www.cloudflarestatus.com/incidents/25r9t0vz99rp

  4. identified Jun 12, 2025, 06:22 PM UTC

    We are working with Cloudflare on this issue.

  5. identified Jun 12, 2025, 06:57 PM UTC

    We are still waiting for any update on the Cloudflare service outage.

  6. identified Jun 12, 2025, 07:05 PM UTC

    Related GCP status: https://status.cloud.google.com/incidents/ow5i3PPK96RduMcb1SsW

  7. identified Jun 12, 2025, 07:19 PM UTC

    Cloudflare: We are starting to see services recover. We still expect to see intermittent errors across the impacted services as systems handle retried and caches are filled.

  8. identified Jun 12, 2025, 08:23 PM UTC

    Most applications and static sites have started to recover and become available, but some of our services/locations may still be affected by the outage. We're continuing to follow the updates from our providers.

  9. monitoring Jun 12, 2025, 09:36 PM UTC

    All of our providers have stated that they restored their services and are monitoring them.

  10. resolved Jun 12, 2025, 09:53 PM UTC

    Our services appeared stable during monitoring. Cloudflare has set its incident status to resolved, and the remaining GCP issues do not affect our services.