Setu incident
Digilocker Aadhar Fetch Document Errors
Setu experienced a minor incident on October 14, 2026 affecting Digilocker, lasting 1h 51m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 14, 2026, 06:01 AM UTC
Dear Customer, We want to inform you that our Digilocker services are currently facing intermittent errors on Aadhar Fetch document requests due to issues at our upstream provider’s end. We understand the inconvenience this may cause and are working closely with our partner to resolve the issue as quickly as possible. If you need any assistance, please feel free to reach out to us [here](https://setu.co/support/). Our support team is here to help. We truly appreciate your understanding and patience during this time and value your continued trust in us. Warm regards, Team Setu