Setu incident

Esign outage

Minor Resolved

Setu experienced a minor incident on September 5, 2026 affecting eSign, lasting 1h 45m. The incident has been resolved; the full update timeline is below.

Started
Sep 05, 2026, 12:07 AM UTC
Resolved
Sep 05, 2026, 01:53 AM UTC
Duration
1h 45m
Detected by Pingoru
Sep 05, 2026, 12:07 AM UTC

Affected components

eSign

Update timeline

  1. investigating Sep 05, 2026, 12:07 AM UTC

    Dear Customer, We want to inform you that our Esign services are currently facing intermittent outages due to issues at our upstream provider’s end. We understand the inconvenience this may cause and are working closely with our partner to resolve the issue as quickly as possible. If you need any assistance, please feel free to reach out to us [here](https://setu.co/support/). Our support team is here to help. We truly appreciate your understanding and patience during this time and value your continued trust in us. Warm regards, Team Setu