ServerBase AG incident

Wartungsarbeiten Dedicated SwissDesk

Minor Resolved View vendor source →

ServerBase AG experienced a minor incident on April 17, 2026 affecting Dedicated Citrix, lasting 16h. The incident has been resolved; the full update timeline is below.

Started
Apr 17, 2026, 09:00 AM UTC
Resolved
Apr 18, 2026, 01:00 AM UTC
Duration
16h
Detected by Pingoru
Apr 17, 2026, 09:00 AM UTC

Affected components

Dedicated Citrix

Update timeline

  1. completed Apr 18, 2026, 01:00 AM UTC

    Die monatlichen Wartungsfenster an Dedicated SwissDesk werden zum genannten Zeitpunkt durchgeführt. Bitte melden Sie sich vor 23:59 von Ihrer Citrix Sitzung ab, Ihr System wird mind. einmal neu gestartet. Bei Fragen oder Problemen wenden Sie sich bitte an den ServerBase Support: https://serverbase.ch/unternehmen/supportcenter/ --------- We perform the monthly maintenance window for Dedicated SwissDesk at the stated time. Please logoff before 11:59 pm from your Citrix Session, your system will be rebooted at least once. If you have any questions, please contact our support team: https://serverbase.ch/en/company/support-center/