Sequoia Outage History

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Sequoia had 3 outages in the last 2 years totaling 8h 0m of downtime — averaging 0.1 incidents per month.

There were 3 Sequoia outages since October 29, 2025 totaling 8h 0m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.sequoia.com

Critical July 16, 2026

Sequoia OS Platform and Products Degradation

Detected by Pingoru
Jul 16, 2026, 08:00 AM UTC
Resolved
Jul 16, 2026, 09:27 AM UTC
Duration
1h 27m
Affected: admin.sequoia.compx.sequoia.com
Timeline · 3 updates
  1. investigating Jul 16, 2026, 08:53 AM UTC

    Due to one of our partner vendors going through unforeseen outage in their product, our Sequoia OS plaform is encountering login issues currently. Our tech team is aware of the incident and actively working to bring our platform online. We will keep an active update on the progres

  2. identified Jul 16, 2026, 08:55 AM UTC

    The root cause of the issue has been identified and we are actively engaged with our partner to get us back online soon

  3. resolved Jul 16, 2026, 09:27 AM UTC

    This incident has been resolved through our internal solution. All services back to normal. We will follow up with our vendor-partner to get to normal state soon. But all our services are back to normal

Read the full incident report →

Notice November 20, 2025

Service Disruption

Detected by Pingoru
Nov 20, 2025, 10:20 PM UTC
Resolved
Nov 20, 2025, 10:58 PM UTC
Duration
37m
Affected: admin.sequoia.compx.sequoia.com
Timeline · 3 updates
  1. investigating Nov 20, 2025, 10:20 PM UTC

    Sequoia Technical Team is aware of the service disruption and is actively investigating the incident. We will keep the users updated as we resolve the incident.

  2. investigating Nov 20, 2025, 10:56 PM UTC

    We are continuing to investigate this issue.

  3. resolved Nov 20, 2025, 10:58 PM UTC

    Issues with service disruption have been resolved and all services are now operational.

Read the full incident report →

Notice October 29, 2025

Sequoia OS Platform access Issue

Detected by Pingoru
Oct 29, 2025, 04:32 PM UTC
Resolved
Oct 29, 2025, 10:27 PM UTC
Duration
5h 55m
Affected: admin.sequoia.compx.sequoia.com
Timeline · 3 updates
  1. investigating Oct 29, 2025, 04:18 PM UTC

    We have observed a login access issue in our platform and our users are bound to get impacted. Investigation is ongoing. We are working towards restoring the access as soon as possible.

  2. identified Oct 29, 2025, 04:32 PM UTC

    We are aware that Microsoft Azure is experiencing a global outage which is causing users not to be able to login to Sequoia OS. We are monitoring the situation closely and will keep you posted on updates. To monitor Sequoia OS updates, you can subscribe to this page In addition, you can monitor Azure's status updates here: https://azure.status.microsoft/en-us/status

  3. resolved Oct 29, 2025, 10:27 PM UTC

    As the Microsoft Azure services recovered, subsequently our Sequoia OS platform login access has been restored. We will keep regular monitoring of the platform for any immediate follow-ups that may be required.

Read the full incident report →