Sequoia incident

Service Disruption

Major Resolved View vendor source →

Sequoia experienced a major incident on April 6, 2023 affecting admin.sequoia.com, lasting 54m. The incident has been resolved; the full update timeline is below.

Started
Apr 06, 2023, 04:55 PM UTC
Resolved
Apr 06, 2023, 05:49 PM UTC
Duration
54m
Detected by Pingoru
Apr 06, 2023, 04:55 PM UTC

Affected components

admin.sequoia.com

Update timeline

  1. investigating Apr 06, 2023, 04:55 PM UTC

    Sequoia Technical Team is aware of the service disruption and is actively investigating the incident. We will keep the users updated as we resolve the incident. Components affected: S-Comp, TRS, Org Chart

  2. investigating Apr 06, 2023, 04:56 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Apr 06, 2023, 05:43 PM UTC

    A fix has been implemented and all the components are functioning normally

  4. resolved Apr 06, 2023, 05:49 PM UTC

    This incident has been resolved.