Sequel incident

Users are seeing slow responses

Minor Resolved View vendor source →

Sequel experienced a minor incident on August 28, 2025 affecting Virtual stage audio/video and Admin dashboard and 1 more component, lasting 2h 59m. The incident has been resolved; the full update timeline is below.

Started
Aug 28, 2025, 03:31 PM UTC
Resolved
Aug 28, 2025, 06:31 PM UTC
Duration
2h 59m
Detected by Pingoru
Aug 28, 2025, 03:31 PM UTC

Affected components

Virtual stage audio/videoAdmin dashboardStage interactionsLive streamingStream recordingVideo sharingChat+

Update timeline

  1. investigating Aug 28, 2025, 03:31 PM UTC

    We are investigating an issue causing our platform to respond slowly.

  2. monitoring Aug 28, 2025, 04:36 PM UTC

    A fix has been deployed and our response rates are back to normal. The team is monitoring to ensure we don't see a spike again.

  3. resolved Aug 28, 2025, 06:31 PM UTC

    This incident has been resolved.