Sequel incident

We are experiencing issues with our email provider causing delays in email sending

Minor Resolved View vendor source →

Sequel experienced a minor incident on September 10, 2025 affecting Emails, lasting 39m. The incident has been resolved; the full update timeline is below.

Started
Sep 10, 2025, 08:22 PM UTC
Resolved
Sep 10, 2025, 09:01 PM UTC
Duration
39m
Detected by Pingoru
Sep 10, 2025, 08:22 PM UTC

Affected components

Emails

Update timeline

  1. identified Sep 10, 2025, 08:22 PM UTC

    We identified an issue with our email provider SendGrid that is causing emails to be delayed. We are actively working with the vendor to solve the issue.

  2. monitoring Sep 10, 2025, 08:55 PM UTC

    Our vendor has implemented a fix and we are monitoring the performance.

  3. resolved Sep 10, 2025, 09:01 PM UTC

    This incident has been resolved.