Sequel experienced a major incident on July 28, 2022 affecting Live streaming and Stream recording, lasting 1h 39m. The incident has been resolved; the full update timeline is below.
Affected components
Live streamingStream recording
Update timeline
- investigating Jul 28, 2022, 05:24 PM UTC
We are currently investigating an issue caused by the AWS outage in us-east-2. Some users might not be able to go live.
- identified Jul 28, 2022, 05:38 PM UTC
This was caused by the AWS outage in us-east-2 where a few of our streaming servers are located. Our backup regions are now handling all the live requests and we are actively routing all traffic away from us-east-2.
- monitoring Jul 28, 2022, 06:11 PM UTC
Our backup servers are fully deployed and the issue was resolved. Users are able to go live at any point. We are continuing to monitor the outage from AWS.
- resolved Jul 28, 2022, 07:17 PM UTC
This incident has been resolved.