Sequel incident

AWS major outage affecting multiple services

Minor Resolved View vendor source →

Sequel experienced a minor incident on June 13, 2023 affecting Admin dashboard and Live streaming and 1 more component, lasting 2h 37m. The incident has been resolved; the full update timeline is below.

Started
Jun 13, 2023, 07:32 PM UTC
Resolved
Jun 13, 2023, 10:10 PM UTC
Duration
2h 37m
Detected by Pingoru
Jun 13, 2023, 07:32 PM UTC

Affected components

Admin dashboardLive streamingStream recording

Update timeline

  1. investigating Jun 13, 2023, 07:32 PM UTC

    We are currently investigating an issue with AWS in the us-east region affecting some customers to access the dashboard and go live.

  2. identified Jun 13, 2023, 07:44 PM UTC

    The issue is caused by a major AWS outage affecting AWS Lambda functions: https://health.aws.amazon.com/health/status. We are working closely with the AWS team to restore this as soon as possible.

  3. monitoring Jun 13, 2023, 08:45 PM UTC

    The AWS team deployed a fix and our affected services are operational with minor degradation. We are monitoring to ensure a full recovery.

  4. resolved Jun 13, 2023, 10:10 PM UTC

    This incident has been resolved and all systems are fully operational.