Ingestion delays for spans, logs, traces, and metrics in US

Update timeline

1. investigating Feb 12, 2026, 05:34 AM UTC

   We are currently investigating the issue

2. identified Feb 12, 2026, 08:34 AM UTC

   We identified a problem with our Zookeeper cluster and fixed it. We now need to ingest the backlog.

3. investigating Feb 12, 2026, 09:43 AM UTC

   We are investigating the resurfaced Zookeeper issue

4. monitoring Feb 12, 2026, 03:00 PM UTC

   We've identified and fixed the issue. We are burning the backlog and actively monitoring the progress.

5. monitoring Feb 12, 2026, 04:54 PM UTC

   We are continuing to process the backlog and are still monitoring the recovery.

6. monitoring Feb 12, 2026, 07:17 PM UTC

   We are still continuing to process the backlog and are still monitoring the recovery.

7. monitoring Feb 12, 2026, 09:35 PM UTC

   We are still continuing to process the backlog and are still monitoring the recovery.

8. monitoring Feb 12, 2026, 11:44 PM UTC

   We are still continuing to process the backlog and are still monitoring the recovery.

9. monitoring Feb 13, 2026, 12:38 AM UTC

   Ingestion is back to normal, alerts may still be delayed. We will continue to monitor the recovery.

10. resolved Feb 13, 2026, 12:57 AM UTC

    We have resolved the issue, and our system is now working as expected