Sentry incident

Error & Span processing delays in US

Notice Resolved View vendor source →

Sentry experienced a notice incident on April 6, 2026 affecting US Error Ingestion and US Span Ingestion, lasting 5h 29m. The incident has been resolved; the full update timeline is below.

Started
Apr 06, 2026, 03:56 PM UTC
Resolved
Apr 06, 2026, 09:26 PM UTC
Duration
5h 29m
Detected by Pingoru
Apr 06, 2026, 03:56 PM UTC

Affected components

US Error IngestionUS Span Ingestion

Update timeline

  1. investigating Apr 06, 2026, 03:56 PM UTC

    We are investigating processing delays for errors and spans in the US region

  2. identified Apr 06, 2026, 05:11 PM UTC

    We have identified the problem as a load issue in our caching layer and are working to mitigate the issue.

  3. identified Apr 06, 2026, 06:26 PM UTC

    We're continuing to mitigate load in our caching and postgres infrastructure.

  4. identified Apr 06, 2026, 07:04 PM UTC

    We are continuing to mitigate load in our postgres clusters.

  5. identified Apr 06, 2026, 08:04 PM UTC

    We are continuing to mitigate load in our postgres clusters.

  6. monitoring Apr 06, 2026, 08:52 PM UTC

    We have identified the source of postgres load and mitigated it. We are continuing to monitor conditions as backlogs process.

  7. resolved Apr 06, 2026, 09:26 PM UTC

    This incident has been resolved and backlogs have been processed.