Affected components
US Error IngestionUS Span Ingestion
Update timeline
- investigating Apr 06, 2026, 03:56 PM UTC
We are investigating processing delays for errors and spans in the US region
- identified Apr 06, 2026, 05:11 PM UTC
We have identified the problem as a load issue in our caching layer and are working to mitigate the issue.
- identified Apr 06, 2026, 06:26 PM UTC
We're continuing to mitigate load in our caching and postgres infrastructure.
- identified Apr 06, 2026, 07:04 PM UTC
We are continuing to mitigate load in our postgres clusters.
- identified Apr 06, 2026, 08:04 PM UTC
We are continuing to mitigate load in our postgres clusters.
- monitoring Apr 06, 2026, 08:52 PM UTC
We have identified the source of postgres load and mitigated it. We are continuing to monitor conditions as backlogs process.
- resolved Apr 06, 2026, 09:26 PM UTC
This incident has been resolved and backlogs have been processed.
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