Sentinel experienced a notice incident on July 17, 2023 affecting Sentinel Voice, lasting 8h 29m. The incident has been resolved; the full update timeline is below.
Affected components
Sentinel Voice
Update timeline
- identified Jul 17, 2023, 11:00 AM UTC
We have reports about issues with inbound and outbound call issues. Issue has been identified and resolution is being put in place - update to follow.
- monitoring Jul 17, 2023, 11:44 AM UTC
A fix has been implemented and functionality has been restored. We are currently monitoring the services to ensure stability. Update to follow.
- resolved Jul 17, 2023, 07:30 PM UTC
This incident has been resolved.