Sentinel experienced a major incident on September 28, 2023 affecting Sentinel Cloud, lasting 3h 32m. The incident has been resolved; the full update timeline is below.
Affected components
Sentinel Cloud
Update timeline
- identified Sep 28, 2023, 11:38 AM UTC
Some of our customers may be experiencing connectivity issues. We have identified a problem within the core infrastructure and we are working on a solution. We expect a resolution shortly, up date to follow ~1pm. Sorry for any inconvenience that this may be causing.
- monitoring Sep 28, 2023, 11:55 AM UTC
All services should be operational. If you are continuing to have issues, please call the office on 01425 527 014. Thank you for your patience.
- resolved Sep 28, 2023, 03:11 PM UTC
This incident has been resolved.