Sentinel experienced a minor incident on November 22, 2024 affecting Telephone System and Sentinel Voice, lasting 3h 33m. The incident has been resolved; the full update timeline is below.
Affected components
Telephone SystemSentinel Voice
Update timeline
- investigating Nov 22, 2024, 12:46 PM UTC
We have had some reports of blank calls and calls dropping out. We are currently investigating this with our upstream providers and will update as soon as possible.
- resolved Nov 22, 2024, 04:19 PM UTC
The issue seemed to affect our internal telephone system primarily. We haven't had any further reports of issues and our calls have returned to normal.