Sentinel experienced a notice incident on January 17, 2025 affecting Telephone System and E-mail, lasting 3h 28m. The incident has been resolved; the full update timeline is below.
Affected components
Telephone SystemE-mail
Update timeline
- investigating Jan 17, 2025, 08:22 AM UTC
Good morning, we are aware of an issue with Microsoft Office. We're currently working with Microsoft to find a resolution. Further updates to follow.
- investigating Jan 17, 2025, 09:45 AM UTC
Microsoft have provided a resolution. We're working on deploying the fix.. We'll be in contact shortly..
- investigating Jan 17, 2025, 11:43 AM UTC
We are continuing to investigate this issue.
- resolved Jan 17, 2025, 11:51 AM UTC
The problems with Microsoft Office have been resolved. If your experiencing any further issues, please call 01425 527014