Sendspark experienced a minor incident on February 18, 2025 affecting API (API v2), lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- resolved Feb 18, 2025, 12:10 AM UTC
Status: Resolved Time Impacted: ~8 hours Level of Impact: Minor disruption for a limited group of users Summary: We encountered an issue with Dynamic Video Generation that caused a temporary blocker to generate Dynamic Videos for a specific scenario. The issue was identified and resolved. Resolution: Dynamic Videos functionality has been fully restored, and users can now generate prospects videos without any interruptions. Next Steps: • We’re enhancing our monitoring and validation processes to ensure seamless user experiences moving forward. • Ongoing improvements will focus on further strengthening system reliability and early issue detection.