Sendspark incident

Email Notification Issues

Minor Resolved View vendor source →

Sendspark experienced a minor incident on March 27, 2025 affecting API (API v2), lasting —. The incident has been resolved; the full update timeline is below.

Started
Mar 27, 2025, 06:00 PM UTC
Resolved
Mar 27, 2025, 06:00 PM UTC
Duration
—
Detected by Pingoru
Mar 27, 2025, 06:00 PM UTC

Affected components

API (API v2)

Update timeline

  1. resolved Mar 27, 2025, 06:00 PM UTC

    We experienced an issue where some users did not receive expected email notifications related to video activity and invites. This occurred between 2:00 PM PT on March 26 and 12:30 PM PT on March 27. The issue has been resolved and all affected email notification are now functioning as expected.