SendSafely incident

Dropzone Connector Notification Outage

Notice Resolved View vendor source →

SendSafely experienced a notice incident on November 4, 2020, lasting —. The incident has been resolved; the full update timeline is below.

Started
Nov 04, 2020, 09:16 PM UTC
Resolved
Oct 27, 2020, 03:30 PM UTC
Duration
Detected by Pingoru
Nov 04, 2020, 09:16 PM UTC

Update timeline

  1. resolved Nov 04, 2020, 09:16 PM UTC

    On 10/27/2020 there was a partial outage related to Dropzone Connector notifications between 11:20AM - 3:00PM EST due. As a result, some customers may not have been notified of new Dropzone uploads during this time window. In most cases, uploaded files should still be accessible via the History > Received Items page by Dropzone Recipients when logged into SendSafely using a trusted browser.