SendSafely experienced a minor incident on June 17, 2021 affecting Public Website and Enterprise Portals (US) and 1 more component, lasting 1h 40m. The incident has been resolved; the full update timeline is below.
Affected components
Public WebsiteEnterprise Portals (US)API (US)
Update timeline
- investigating Jun 17, 2021, 10:43 PM UTC
We are actively investigating a service issue impacting users in certain US hosted web portals. Updates will be provided here as more information becomes available.
- monitoring Jun 17, 2021, 11:51 PM UTC
Service has been restored to impacted customers and we are monitoring.
- resolved Jun 18, 2021, 01:13 AM UTC
The service disruption affecting SendSafely customers has been resolved.