SendSafely experienced a notice incident on September 22, 2021 affecting Enterprise Portals (EU) and Enterprise Portals (AU) and 1 more component, lasting 12h. The incident has been resolved; the full update timeline is below.
Affected components
Enterprise Portals (EU)Enterprise Portals (AU)Enterprise Portals (US)
Update timeline
- resolved Sep 22, 2021, 01:55 PM UTC
On 9/22/2021 there was an intermittent outage related to Workspace email notifications between 5:00 AM - 9:30 AM EST As a result, some customers may not have been notified of new Workspace activity. Package delivery was not impacted during this time, and any packages uploaded will be available to view in the Workspace.