SendSafely incident

Workspace Email Notification Outage (US)

Minor Resolved View vendor source →

SendSafely experienced a minor incident on November 22, 2021 affecting Enterprise Portals (US), lasting 1h 24m. The incident has been resolved; the full update timeline is below.

Started
Nov 22, 2021, 03:18 PM UTC
Resolved
Nov 22, 2021, 04:43 PM UTC
Duration
1h 24m
Detected by Pingoru
Nov 22, 2021, 03:18 PM UTC

Affected components

Enterprise Portals (US)

Update timeline

  1. identified Nov 22, 2021, 03:18 PM UTC

    We have identified an issue that is currently impacting Workspace email notifications for US Enterprise Users. We are working on a fix and expect to have notifications restored shortly.

  2. resolved Nov 22, 2021, 04:43 PM UTC

    The issue affecting Workspace email notifications for US Enterprise Users has been resolved. As a result of the issue, some users may have seen delays in notification delivery from Nov 19, 2021 23:20 EST until Nov 20, 2021 16:40 EST.