SendSafely experienced a minor incident on March 4, 2022 affecting Enterprise Portals (EU) and Enterprise Portals (AU) and 1 more component, lasting 2h 57m. The incident has been resolved; the full update timeline is below.
Affected components
Enterprise Portals (EU)Enterprise Portals (AU)Enterprise Portals (US)
Update timeline
- identified Mar 04, 2022, 05:57 PM UTC
SendSafely has identified an issue that is degrading the performance of certain backend services, including delivery of Workspace email notifications. We are working on a fix and expect to have these services fully restored soon.
- resolved Mar 04, 2022, 07:11 PM UTC
The issue affecting certain backend services, including delivery of Workspace email notifications has been resolved. As a result of the issue, some users may have seen delays in notification delivery from March 4, 2022, 15:00 UTC until March 4, 2022, 19:00 UTC.