SendSafely incident

Service Degradation affecting SendSafely Users

Minor Resolved View vendor source →

SendSafely experienced a minor incident on June 13, 2023 affecting API (US), lasting 1h 54m. The incident has been resolved; the full update timeline is below.

Started
Jun 13, 2023, 07:47 PM UTC
Resolved
Jun 13, 2023, 09:42 PM UTC
Duration
1h 54m
Detected by Pingoru
Jun 13, 2023, 07:47 PM UTC

Affected components

API (US)

Update timeline

  1. monitoring Jun 13, 2023, 07:47 PM UTC

    Due to the larger AWS outage today, some customers may have experienced an elevated number of timeout issues to US hosted web portals. We are monitoring the issue with AWS and our service.

  2. resolved Jun 13, 2023, 09:42 PM UTC

    This incident has been resolved.