SendSafely incident

Outage affecting Audit Log API and Actions Workflow Execution Logging

Notice Resolved View vendor source →

SendSafely experienced a notice incident on May 3, 2024, lasting —. The incident has been resolved; the full update timeline is below.

Started
May 03, 2024, 05:43 PM UTC
Resolved
May 02, 2024, 08:30 PM UTC
Duration
—
Detected by Pingoru
May 03, 2024, 05:43 PM UTC

Update timeline

  1. resolved May 03, 2024, 05:43 PM UTC

    US hosted customers were impacted by an outage affecting the deliverability of new log records for our Audit Log API and Actions Workflow Execution Logging. The outage began at approximately 5/2/2024 8:30 PM UTC. Actions Workflow Execution Logging was restored at 5/2/2024 10:30 PM UTC. Audit Log API access was restored at 5/3/2024 3:00 PM UTC. All systems related to the outage are functioning normally.