Sendbird Seoul incident

Bot is not responding intermittently

Critical Resolved View vendor source →

Sendbird Seoul experienced a critical incident on December 15, 2024, lasting 9m. The incident has been resolved; the full update timeline is below.

Started
Dec 15, 2024, 06:38 AM UTC
Resolved
Dec 15, 2024, 06:47 AM UTC
Duration
9m
Detected by Pingoru
Dec 15, 2024, 06:38 AM UTC

Update timeline

  1. investigating Dec 15, 2024, 06:38 AM UTC

    We're experiencing an elevated level of errors and are currently looking into the issue.

  2. resolved Dec 15, 2024, 06:47 AM UTC

    The Chatbot servers have returned operational.