Sendbird Seoul incident

Bot is not responding intermittently

Critical Resolved View vendor source →

Sendbird Seoul experienced a critical incident on December 15, 2024, lasting 5m. The incident has been resolved; the full update timeline is below.

Started
Dec 15, 2024, 09:32 PM UTC
Resolved
Dec 15, 2024, 09:37 PM UTC
Duration
5m
Detected by Pingoru
Dec 15, 2024, 09:32 PM UTC

Update timeline

  1. investigating Dec 15, 2024, 09:32 PM UTC

    We're experiencing an elevated level of errors and are currently looking into the issue.

  2. resolved Dec 15, 2024, 09:37 PM UTC

    The Chatbot servers have returned operational.