Sendbird Seoul incident

Bot is not responding intermittently

Critical Resolved View vendor source →

Sendbird Seoul experienced a critical incident on December 16, 2024, lasting 13m. The incident has been resolved; the full update timeline is below.

Started
Dec 16, 2024, 02:20 AM UTC
Resolved
Dec 16, 2024, 02:34 AM UTC
Duration
13m
Detected by Pingoru
Dec 16, 2024, 02:20 AM UTC

Update timeline

  1. investigating Dec 16, 2024, 02:20 AM UTC

    We're experiencing an elevated level of errors and are currently looking into the issue.

  2. resolved Dec 16, 2024, 02:34 AM UTC

    The Chatbot servers have returned operational.