Sendbird Seoul incident

Bot is not responding intermittently

Critical Resolved View vendor source →

Sendbird Seoul experienced a critical incident on December 26, 2024, lasting 9m. The incident has been resolved; the full update timeline is below.

Started
Dec 26, 2024, 10:52 AM UTC
Resolved
Dec 26, 2024, 11:01 AM UTC
Duration
9m
Detected by Pingoru
Dec 26, 2024, 10:52 AM UTC

Update timeline

  1. investigating Dec 26, 2024, 10:52 AM UTC

    We're experiencing an elevated level of errors and are currently looking into the issue.

  2. resolved Dec 26, 2024, 11:01 AM UTC

    The Chatbot servers have returned operational.