Semble Outage History

No emails are being sent from Semble. The technical team are currently investigating the issue.

We’re currently investigating an issue where some users may experience degraded performance when using the API. Our team is actively working to identify the cause and restore normal service as quickly as possible. Thank you for your patience.

We’re currently investigating an issue where some users may experience slow or intermittent loading of the Data tab. Our team is actively working to identify the cause and restore normal performance as quickly as possible. Thank you for your patience.

Heidi is currently experiencing issues, and their team is actively working to resolve them. We understand this may be disruptive and appreciate your patience and understanding while this is being addressed. For the latest updates, you can stay informed via Heidi’s status page: https://status.heidihealth.com/

As of 07:55 UTC, Stripe is currently experiencing issues with the Dashboard and Express Dashboard across all platforms, and mobile interfaces. Please note that taking payments is not affected and is working as normal. We will provide an update as soon as more information becomes available.

We are aware of an issue causing disruptions on video consultations links preventing patients and third parties to load the page. We are investigating the issue with the highest priority. Thank you for your patience.

We are currently experiencing an issue with general performance, particularly slowness navigating from one page to another. Our engineers are investigating the situation. Thank you for bearing with us.

We are continuing to investigate the issue that causes slowness in certain parts of your Semble account. Thank you for your continued patience.

We are aware of an issue affecting the use of Heidi within our platform. Heidi support team and our engineers are currently investigating the issue. Thank you for your patience.

We are aware of an issue affecting practices that would prevent users to print, share or email PDF documents such as letters, invoices, documents, prescriptions and lab forms. Our engineers are working on a fix. Thank you for your patience

We are currently aware of a partial temporary interruption affecting the OWB–Semble integration. Our engineering teams are actively investigating the issue in collaboration with the One Welbeck team and are working to restore full service as quickly as possible. Thank you for your patience and understanding.

We are aware of an issue causing errors when searching postal addresses in the Address look up field. Our engineers are currently investigating the issue. Thank you for your patience.

We are currently experiencing intermittent issues with slowness in certain parts of the system. Thank you for your patience.

We are continuing to investigate the issue that causes slowness in certain parts of your Semble account. Thank you for your continued patience.

We’re currently experiencing an issue where the Data tab is not currently accessible. Our team is investigating and working to resolve this as quickly as possible. Thank you for your patience and understanding.

We’re currently still experiencing an issue where the Data tab is not currently accessible. Our team is investigating and working to resolve this as quickly as possible. Thank you for your patience and understanding.

We are continuing to investigate this issue.

We are continuing to investigate this issue.

When creating a letter, the following fields may not be saved correctly after clicking “Save”: Recipient Copied in Recipient Location Letter Subject If you experience this issue and are unable to save your letter, please re-add the affected fields before saving the letter again. This should allow the letter to save as expected. Our team is actively investigating the issue and working on a fix. We’ll post updates here as soon as we have more information. We’re sorry for the inconvenience and thank you for your patience!

We are currently experiencing an issue with Clynxx prescriptions that could cause some prescriptions to not being submitted successfully to Clynxx. We are in liaison with their team and will provide updates on this as soon as possible. Thank you for your patience and understanding.

We are aware that some users might experience difficulties or errors when saving consultations notes. The issue has been identified and a fix is being implemented. Thank you for your patience.

We are currently experiencing an issue for some users who might experience difficulties or error when saving consultations notes. The issue has been identified. Thank you for your continued patience.

We are aware of an issue causing the appointment page to not load at the moment. Our developers are currently investigating this issue. Thank you for your patience.

Parts of the Semble application are currently unresponsive. We are investigating the issue.

We are currently experiencing an issue with lab requests that could cause some of these orders not to be processed. Our team has identified the issue and this is currently being fixed. Thank you for your patience.

We are aware that some users might experience difficulties to some queries via our API (specifically patient and patients). This has been identified and our engineers are currently implementing a fix. Thank you for your patience

We are currently experiencing issues when loading the "Data" tab within Semble. Thank you for bearing with us.