Semble Outage History

Semble is up right now

Semble had 28 outages in the last 2 years totaling 6h 11m of downtime — averaging 1.2 incidents per month.

There were 28 Semble outages since June 10, 2024 totaling 6h 11m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.semble.io

Minor August 9, 2024

Some users unable to access patient's files

Detected by Pingoru
Aug 09, 2024, 11:16 AM UTC
Resolved
Aug 09, 2024, 11:56 AM UTC
Duration
39m
Affected: Semble
Timeline · 2 updates
  1. investigating Aug 09, 2024, 11:16 AM UTC

    We are aware that some users are experiencing difficulties viewing patient files. While our team is investigating the issue, please try performing a hard refresh (Ctrl + F5 or Command + Shift + R) and then try accessing the files again. Thank you for your patience whilst we look into this.

  2. resolved Aug 09, 2024, 11:56 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice July 22, 2024

Clynxx prescription issues

Detected by Pingoru
Jul 22, 2024, 09:17 AM UTC
Resolved
Jul 22, 2024, 12:03 PM UTC
Duration
2h 46m
Affected: Semble
Timeline · 3 updates
  1. investigating Jul 22, 2024, 09:17 AM UTC

    Please be advised that Clynxx is currently experiencing issues due to a third-party network problem, which means that prescriptions to Clynxx may not be sent successfully. We are in constant liaison with their team and will provide updates on the matter as soon as possible. In the meantime, please send any prescriptions on Clynxx directly. We appreciate your patience and understanding during this time.

  2. investigating Jul 22, 2024, 10:52 AM UTC

    Please be advised that Clynxx is still experiencing issues due to a third-party network problem, which means that prescriptions to Clynxx may not be sent successfully. We are in constant liaison with their team and will provide updates on the matter as soon as possible. In the meantime, please send any prescriptions on Clynxx directly. We appreciate your patience and understanding during this time.

  3. resolved Jul 22, 2024, 12:03 PM UTC

    The issue with prescriptions has now been resolved.

Read the full incident report →

Minor June 10, 2024

Certain bookings not loading when clicked or edited from the appointments calendar

Detected by Pingoru
Jun 10, 2024, 08:58 AM UTC
Resolved
Jun 10, 2024, 11:43 AM UTC
Duration
2h 44m
Affected: Semble
Timeline · 5 updates
  1. investigating Jun 10, 2024, 08:58 AM UTC

    We are currently experiencing an issue with certain bookings not loading when clicked or edited from the appointments calendar. We are investigating this at high priority and thank you for bearing with us.

  2. identified Jun 10, 2024, 09:33 AM UTC

    The issue has been identified and we're currently working on a fix. Thank you for your continued patience.

  3. identified Jun 10, 2024, 10:40 AM UTC

    We're continuing to work on a fix and hope to be able to deploy this soon. Once again, thank you for your patience whilst we work on this.

  4. monitoring Jun 10, 2024, 11:01 AM UTC

    A fix has been implemented so this should now work as expected. Kindly note you will need to refresh your page. Thank you for bearing with us.

  5. resolved Jun 10, 2024, 11:43 AM UTC

    This incident has been resolved. We appreciate your patience.

Read the full incident report →