Sellbrite incident

High System Load

Notice Resolved View vendor source →

Sellbrite experienced a notice incident on September 11, 2020 affecting Sellbrite App, lasting 3h 31m. The incident has been resolved; the full update timeline is below.

Started
Sep 11, 2020, 05:01 PM UTC
Resolved
Sep 11, 2020, 08:33 PM UTC
Duration
3h 31m
Detected by Pingoru
Sep 11, 2020, 05:01 PM UTC

Affected components

Sellbrite App

Update timeline

  1. identified Sep 11, 2020, 05:01 PM UTC

    One of our databases is experiencing unsually high load. We're going to run an emergency maintenance. There will be a brief service interruption.

  2. monitoring Sep 11, 2020, 06:17 PM UTC

    The upgrade was successful and our systems are looking stable.

  3. resolved Sep 11, 2020, 08:33 PM UTC

    We rolled back some code and upgraded a server returning the systems to fully operational status.