Sellbrite experienced a major incident on November 25, 2020 affecting Amazon API, lasting 19h 3m. The incident has been resolved; the full update timeline is below.
Affected components
Amazon API
Update timeline
- identified Nov 25, 2020, 07:35 PM UTC
We have been alerted to some technical issues that Amazon is currently experiencing that may be affecting your ability to import Amazon orders and notifications being sent back to Amazon. They are aware of these issues and are working to resolve them as soon as possible. You can view updates from Amazon directly here: https://status.aws.amazon.com/
- resolved Nov 26, 2020, 02:39 PM UTC
Amazon has resolved their issue as of 4:00am PST. All orders should eventually flow into Sellbrite over the course of the day.