Sellbrite experienced a notice incident on March 8, 2022 affecting Sellbrite App, lasting 19h 57m. The incident has been resolved; the full update timeline is below.
Affected components
Sellbrite App
Update timeline
- identified Mar 08, 2022, 08:19 PM UTC
We have identified a database hardware issue and are working on a resolution.
- monitoring Mar 08, 2022, 08:45 PM UTC
We coordinated with our DB vendor on a solution. They have updated some configs to improve the robustness of our system. All systems are back to normal and we're monitoring the situation.
- investigating Mar 08, 2022, 08:59 PM UTC
Despite our efforts the issues remain. We're investigating this new round of difficulties.
- monitoring Mar 08, 2022, 09:32 PM UTC
The last issue was a blip from the underlying system. We will continue to monitor and respond accordingly.
- resolved Mar 09, 2022, 09:07 PM UTC
The issue was resolved by updating the underlying hardware with our vendor. All systems are confirmed good.