Sellbrite experienced a critical incident on March 28, 2022 affecting Sellbrite App, lasting 4h 46m. The incident has been resolved; the full update timeline is below.
Affected components
Sellbrite App
Update timeline
- investigating Mar 28, 2022, 06:00 PM UTC
Starting at 1023 we started seeing increased database load. This has led to site stability and reduced availability in the app. We're actively working to identify and correct the issue.
- monitoring Mar 28, 2022, 06:36 PM UTC
We adjusted our server and app configurations to adjust load and are monitoring the situation.
- monitoring Mar 28, 2022, 07:20 PM UTC
The app and background jobs are all stable and processing normally. We'll continue to monitor the situation.
- resolved Mar 28, 2022, 10:47 PM UTC
All systems have returned to fully operational status.