Sellbrite experienced a major incident on January 28, 2023 affecting Sellbrite App, lasting 11h 17m. The incident has been resolved; the full update timeline is below.
Affected components
Sellbrite App
Update timeline
- investigating Jan 28, 2023, 05:25 PM UTC
We have received reports that merchants may be unable to generate USPS shipping rates, and our team is investigating the issue. Thank you for your patience.
- identified Jan 28, 2023, 08:38 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jan 29, 2023, 04:27 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 29, 2023, 04:43 AM UTC
Issues with retrieving USPS rates should now be resolved. If you continue to experience any issues please reach out to the team.